Retex Spa main objective is to ensure that its Quality Policy is appropriate for optimizing the internal processes and continuously improve their performance both in terms of effectiveness and efficiency.
The Management defines the processes that must be monitored over time by means of concrete and measurable performance indicators, to be compared with the reference objectives identified by the Management itself and agreed with the relevant managers.
The Quality Policy shall, in particular, pursue the following objectives:
The Management also undertakes to:
The Management is aware that the proper functioning of the Quality Management System and its improvement requires the direct commitment and active involvement of all with a view to prevention and continuous improvement. Accordingly, the Management is committed to ensuring that the Quality Policy is communicated, understood, achieved and continuously maintained by all those who can contribute or are interested in its implementation.
The Quality Policy is applied to all areas deemed most critical, and is reviewed, discussed and updated at specific meetings between the Management and the relevant managers.