Omnichannel means receiving a homogenous purchasing experience regardless of the location or the method used.
Adopting omnichannel required a vast and deep transformation. Throughout this process, Retex accompanies retailers with all its competencies; from consumer cross-channel behaviour analysis, to creating a more efficient and engaging digital customer experience.
The aim is to engage the client at every touch point through the creation of new digital experiences. We integrate these experiences everywhere with different technologies, from the store itself to the e-commerce site, from mobile devices to social media platforms. By adjusting infrastructures and digital contents frequently, we bring sellers and shoppers closer each time.
Our arsenal stretches far and wide, from digital signage to augmented reality; our task is to choose the appropriate tool to reach the objective.