Sapori & Dintorni Conad

The bistro makes its debut in Bologna

Conad North West, a cooperative company operating in the large distribution sector with 600 outlets located in northern and central Italy, has reached a new milestone with the opening of its store in Bologna under the name Sapori & Dintorni.
The Conad-branded concept offers a wide range of typical regional products and a bistro area, which includes a bar and restaurant. For the opening of the new store, Conad has chosen an elegant sixteenth-century building in the heart of the city.

The Brief

Retex is the technological and digital partner of the project. Our intervention on the bistro area includes:

  • the integration of the new checkout software with the Conad payment and management systems in use in the supermarkets;
  • the supply of hardware for the management of orders and payments: checkouts, tablets for taking orders and KDS devices.

Results

Retex optimised bistro operations, simplifying the different stages of the customer experience. In the refreshment area, the customer waits at the table for the order placed via tablet. From there, with the pay-at-table solution the customer can pay in cash or by credit card, thanks to the connection of the device with the checkout. In addition, the POS system enables the use of any type of cards and meal vouchers for payment.