Table Service
The operating flow in the dining room and in the kitchens was optimized. Moreover, by integrating the applications with the tills, the guest can pay and receive the receipt at table.
SELF SERVICE PICK UP
The technology supporting this solution is Retex’s proprietary «ICONIC F&B». Client can choose the desired products through a digital menù on a tablet or through QR Code on mobile, directly from the table. Once an order is placed, it is transferred immediately to the kitchen. When the order is ready, a notification informs the clients who can pick it up.
QUICK SERVICE
Retex managed and delivered the integration of the Oracle Symphony suite in the areas where clients can choose, pay and take away the products
Results
TABLE SERVICE
The Oracle Symphony suite and the self-ordering and self-payment apps simplified the service, reduced errors and customer waiting times, improving the consumer experience
TABLE ORDERING – self service pick up
Less errors and reduced waiting time at the table; the tills and the payment services are integrated with the self-ordering